We are excited to share a exclusive opportunity with our client a leader in early years education in the UAE. The team are looking to elevate their current operations and are now looking for a Nursery Director of Operations who will oversee multiple branches in terms of their operations, business development, parent relations and education strategy.

  • Location: Dubai & Abu Dhabi branches
  • Working Hours/week: 40 hrs/week
  • Position Type: full time

Duties & Key Responsibilities

  • OPERATIONS & PARENTS INTERACTION/ENGAGEMENT Support the mission, vision and values of the organization Inspire confidence in parents and families
  • Build relationship, communicate and enable the development of a positive rapport with children, staff, parents, community partners and other parties
  • Plan and manage internal communications and awareness of corporate direction, mission, aims and activities
  • Contribute to formulation of policy and strategy
  • Attend Network meetings, trade fairs and external activities or other initiatives if required.
  • Possess and develop strong organizational and problem-solving skills that will enable the growth of the brand
  • Work with Centre Director, other centres and marketing team- to liaise with the community to ensure we organize ways to get our name out through presence, functions and product
  • Carry out tours of the centre. Follow up on tours and convert the tour into the enrolment Support parents during the registration process, provide necessary guidance
  • Review, manage and update children’s files to ensure we have the mandatory documents in place – medical, registration, Terms & conditions etc.
  • Initiate daily interactions with parents through conversations and written messages and ensure the staff are responsive and engaging
  • Develop and maintain positive working relationships with parents, community partners, students and volunteers
  • Ensure staff are all aware of parent interaction policies and how work is to be sent home
  • Update ‘Academic Year 2021_2022 Tours Term 1,2,3 Enrolment-Daily reporting’ sheet on daily basis
  • Update of centre’s emergency phone number with parents’ numbers Making arrangements for school trips
  • Update KPI sheet upon registration and keep the class lists up to date Update child profile on Little lives portal and activate parents accounts


  • Knowledge on Early Years Foundation Stage Curriculum (EYFS) Knowledge on “In the moment planning”, if not seek guidance
  • Support CD with any given education task such as classroom observations, reports and assessments Cover absent teachers in class
  • Share our curriculum uniqueness during tours


  • Work with your team on planning events to attract new potential clients/parents and events for parents’ engagement
  • Work alongside Digital and Comms/Marketing director to ensure your termly marketing plans are well balanced, interrelated with the digital plan, and efficient
  • Be active and well known in your community that will help you to expand the partnership that your centre could benefit from
  • Use appropriate tracking templates for reporting on tours, conversion, etc.


Ensure all areas are clean and maintained to highest standards through use of a cleaning Rota / manual; Be responsible for all entrance and access to the site as well as managing control of centre keys Manage office cell phones for emergency preparedness and Parents communication and marketing.


  • Masters/ Bachelor’s in education or Cache Level 3, Cache Level 5 or equivalent (ongoing or completed)
  • Management Certification preferred

Relevant Work Experience

  • Management role experience of 3 years minimum
  • Education/Teachers experience of minimum 3 years
Job Category: Education
Job Type: Full Time
Job Location: Abu Dhabi

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